Crown Studio Gallery complies with GDPR data regulation and has a double opt in policy on email collection. We are clear that customers can choose to use this website without giving consent for us to collect data for marketing purposes. It's completely up to you whether you click the opt in to marketing button at the checkout.
Why do you need my information?
When you purchase something from The Crown Studio Galleryonline store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address so that we can effectively process and ship your order.When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn which browser and operating system you are using. This allows us to display our store in the most user-friendly way.
Email marketing: With your permission only, Crown Studio Gallery may send you emails about our online store, new products, sales, news and other updates.
You can say yes or no to marketing, it's up to you.
When you provide Crown Studio Gallerywith personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we collect your necessary info with the intention of using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will ask you directly for your expressed consent- for example you would tick an opt in box, which triggers an opt in email. Our opt in box says "Keep me up to date on news and offers." You can choose to tick this or not. You can also choose to place an order without supplying an email address if you wish.
How do I withdraw my consent?
If after you opt-in to receive marketing emails, you change your mind, you may withdraw your consent for us to contact you, or for use of your information at anytime by clicking UNSUBSCRIBE at the bottom of our emails or by contacting us at <Lynda@crownstudiosgallery.com> You can also write to us at: Crown Studio Gallery, Bridge Street, Rothbury, NE65 7SE
If you have not opted in to marketing but have made a purchase or created an account we only share your information with other companies where it is necessary to processing an order and general financial accounting. This includes processing payments and submitting our sales data to our accountants.
This is a list of GDPR compliant companies we share your data with for the purposes of processing an order and accounting:
- Shopify - for Order and Payment Processing
- Paypal- For Payment Processing
- Stripe- For Payment Processing
If you have opted into email marketing we use Mailchimp to store your data and send you marketing emails. Mailchimp is GDPR compliant and your data is password protected. If you have found our website via Facebook, we have a cookie registering impressions from Facebook. Please see the Cookies section for this.
We may have to disclose your personal information if we are required to do so by the forces of law (the police for example) or if there is any illegal activity associated with a transaction, or activity which violates our Terms of Service. In this case we would seek legal advice before disclosing your information.
We can't remove your data from Paypal or your bank. Only you can do that.
Your credit or debit card information is processed by Shopify and is shown to us in a way that we can only see the last 4 digits of the card number. Paypal transactions are handled by Shopify and Paypal, both GDPR compliant companies.
We follow all PCI-DSS requirements and implement additional generally accepted industry standards. Our website is powered by Shopify, which is considered safe.
Age of Consent
By using this site, you represent that you are at least the age of majority in your country, state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
Questions and Contact Information
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, please contact Lynda Taylor, our Privacy Compliance Officer at <Lynda@crownstudiogallery.com>
You can also write to us by mail at Crown Studio Gallery, Bridge Street, Rothbury, Northumberland, NE65 7SE